Privacy Policy
Last updated: February 2026
Smile Transit respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.
1. Who We Are
Smile Transit is a healthcare comparison platform operating in Albania. We connect users with independent dental clinics in Albania and provide informational and comparison services.
For privacy-related questions, contact:
2. What Information We Collect
We may collect the following types of information:
A. Information You Provide
- Full name
- Email address
- Phone number
- Account login details
- Uploaded dental quotes or treatment plans
- Messages sent through the platform
B. Clinic Information
For registered clinics, we collect:
- Business details
- Contact information
- Subscription and billing information
C. Automatically Collected Information
- IP address
- Browser type
- Device information
- Usage behavior and interaction data
This information is collected through cookies and analytics tools.
3. How We Use Your Information
We use personal data to:
- Create and manage user accounts
- Facilitate communication between users and clinics
- Process clinic subscriptions and payments
- Provide quote comparison services
- Improve platform functionality and performance
- Ensure security and prevent misuse
We do not sell personal data to third parties.
4. Medical Information Disclaimer
Uploaded dental quotes and treatment plans may contain sensitive health-related information.
By submitting such information, you consent to Smile Transit processing it for the purpose of providing comparison and informational services.
Smile Transit does not provide medical treatment or medical advice.
5. Legal Basis for Processing
We process personal data based on:
- User consent
- Contractual necessity (account creation, subscriptions)
- Legitimate interests (platform improvement, fraud prevention)
- Legal obligations where applicable
6. Data Sharing
We may share information:
- With selected dental clinics when users request comparison or contact
- With service providers (hosting, analytics, payment processors)
- When required by law
All third-party providers are required to maintain appropriate data protection standards.
7. Data Retention
We retain personal data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
Users may request account deletion at any time.
8. Data Security
We implement reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee absolute security.
9. Your Rights
Depending on applicable law, users may have the right to:
- Access their personal data
- Request correction of inaccurate data
- Request deletion of personal data
- Object to processing
- Withdraw consent at any time
Requests can be sent to:
10. Cookies and Tracking
Smile Transit uses cookies and similar technologies to:
- Enable platform functionality
- Maintain secure sessions
- Analyze performance and usage
For more information, please refer to our Cookies Policy.
11. International Users
Users accessing Smile Transit from outside Albania understand that their information may be processed in Albania.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be published on this page with an updated revision date.
Continued use of the platform indicates acceptance of any updates.
13. Contact
For privacy-related concerns: